7.5K

Active Patients

Managing 67K chronic conditions

93%

Patient Trust

Trust in healthcare providers

84%

Time Allocation

Consultation satisfaction
Patient Satisfaction

85%

Overall patient satisfaction rating

Appointment Completion

95%

Performance
2.3% increase

Successful appointment completion rate

Preventive Care

88%

Patient preventive care compliance

Patient Satisfaction Metrics

Overall Experience
92%

Patient satisfaction with overall care experience

Got Help with Managing Care
88%

Patients who received effective care management support

Talked about all Medications
95%

Comprehensive medication reviews completed

Got Test Results Timely
91%

Test results delivered within expected timeframe

Key Performance Indicators

Patient Satisfaction
92%
↑ 3% from last month
Appointment Completion
95%
↑ 2% from last month
Wait Time
12m
↓ 3m from last month
Language Services Used
45%
Spanish: 40%, Other: 5%
No Show Rate

Quarterly percentage of missed appointments

Patient Satisfaction Trend

Consistently high satisfaction ratings

Quality Standards Performance

Exceeding healthcare quality benchmarks

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