7.5K
Active Patients
Managing 67K chronic conditions93%
Patient Trust
Trust in healthcare providers84%
Time Allocation
Consultation satisfactionPatient Satisfaction
85%
Overall patient satisfaction rating
Appointment Completion
95%
Performance
2.3% increase
Successful appointment completion rate
Preventive Care
88%
Patient preventive care compliance
Patient Satisfaction Metrics
Overall Experience
Patient satisfaction with overall care experience
Got Help with Managing Care
Patients who received effective care management support
Talked about all Medications
Comprehensive medication reviews completed
Got Test Results Timely
Test results delivered within expected timeframe
Key Performance Indicators
Patient Satisfaction
92%
β 3% from last month
Appointment Completion
95%
β 2% from last month
Wait Time
12m
β 3m from last month
Language Services Used
45%
Spanish: 40%, Other: 5%
No Show Rate
Quarterly percentage of missed appointments
Patient Satisfaction Trend
Consistently high satisfaction ratings
Quality Standards Performance
Exceeding healthcare quality benchmarks