Patient Rights & Responsibilities
At Rio Grande Medicine, we are dedicated to providing compassionate, individualized care while respecting patient privacy and dignity. Below are the rights and responsibilities of our patients:
Patient Rights
As a patient of RGM, you (or your legal representative) have the right to:
- Receive care with respect, dignity, and consideration
- Privacy and confidentiality in your care
- Clear communication about your health status
- Participate in decisions about your care
- Know the identity of those treating you
Patient Responsibilities
- Provide accurate and complete health information
- Follow the treatment plan agreed upon
- Be respectful of other patients and staff
- Provide current contact and insurance information
- Keep scheduled appointments or notify us of cancellations
Notice Concerning Complaints
Complaints about physicians should be directed to:
Texas Medical BoardPO Box 2018
Austin, TX 78768-2018