Patient Rights & Responsibilities

At Rio Grande Medicine, we are dedicated to providing compassionate, individualized care while respecting patient privacy and dignity. Below are the rights and responsibilities of our patients:

Patient Rights

As a patient of RGM, you (or your legal representative) have the right to:

  • Receive care with respect, dignity, and consideration
  • Privacy and confidentiality in your care
  • Clear communication about your health status
  • Participate in decisions about your care
  • Know the identity of those treating you

Patient Responsibilities

  • Provide accurate and complete health information
  • Follow the treatment plan agreed upon
  • Be respectful of other patients and staff
  • Provide current contact and insurance information
  • Keep scheduled appointments or notify us of cancellations

Notice Concerning Complaints

Complaints about physicians should be directed to:

Texas Medical Board
PO Box 2018
Austin, TX 78768-2018
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